User Manual


Our customer service organization is dedicated to helping you take full advantage of your download service.

Download Support

For help downloading or questions regarding your account, contact or call 1-888-715-4687 (within the U.S.) or 1-408-642-3965 (outside the U.S.). For urgent matters outside of U.S. business hours, you can page the on-call support representative by calling the phone numbers listed above.

Product Support

For product-related questions, contact or call 972 542-7517.